Tag Archives: best buy saga

adventures in yes men

The Best Buy saga: it continues!
You probably thought it ended with my setting fire to an effigy of a Best Buy store (cunningly crafted out of papier-mache), but yesterday I got a call from what I can only describe as a professional yes-man at the Best Buy headquarters. “I’ve done extensive research into your complaint, [...]

best buy relies on feedback. and eats babies.

Here’s the reply I got from Best Buy:
I apologize we did not meet your expectations with your order for the desk. Best Buy strives to make each experience you have with us positive and as fun as possible, and we are disappointed if we don’t live up to that expectation. Best Buy relies [...]

best buy loses a customer

So we ordered a desk for the new office from Best Buy at the end of June. It’s an oversize item, so delivery was scheduled through the Best Buy home delivery service. We’ve dealt with them before (when we got the massive TV of doom in 2003) and I remembered the service as being prompt [...]