Here’s the reply I got from Best Buy:

I apologize we did not meet your expectations with your order for the desk. Best Buy strives to make each experience you have with us positive and as fun as possible, and we are disappointed if we don’t live up to that expectation. Best Buy relies on feedback, both positive and negative, to help us find areas for improvement.

Well, that fixes everything, doesn’t it? ::eyeroll::


technorati tags:best buy, customer service, suckage


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